Privacy policy
A. Overview
This Privacy Policy explains how acurro collects, uses, and protects your personal information in line with the UK General Data Protection Regulation (UK-GDPR) and the Data Protection Act 2018.
B. Information We Collect
We may collect:
- Identity details (name, billing/shipping address)
- Contact information (email, phone number)
- Payment details (processed securely via Shopify and payment providers)
- Device and browsing data (IP address, browser type, cookies)
C. How Your Information Is Used
Your data is processed for:
- Order fulfilment and delivery
- Customer service and communication
- Fraud prevention and transaction security
- Marketing (only where consent is given)
- Website optimisation and analytics
D. Shopify & Third-Party Services
Our store is hosted on Shopify, which provides the e-commerce platform we use. Your data may also be shared with:
- Payment gateways
- Shipping carriers
- Analytics and advertising partners (e.g., for personalised ads)
These parties process data only as necessary and in compliance with applicable laws.
E. Cookies
We use cookies and similar technologies to:
- Enable essential site functionality
- Remember user preferences
- Analyse traffic and performance
- Support targeted advertising
You may manage cookie preferences through your browser settings.
F. Your Rights
Under UK-GDPR, you have the right to:
- Access your personal data
- Request corrections
- Request deletion ("right to be forgotten")
- Restrict or object to processing
- Request data portability
To exercise your rights, contact us at Support@acurro.co.uk.
G. Data Retention
We retain personal data only as long as necessary to fulfil legal, contractual, and operational obligations.
H. Security Measures
We implement reasonable technical and organisational safeguards to protect your data. However, no system can guarantee absolute security.